At Medixfire, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://medixfire.com or make a purchase. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information when you use our website or services. The information we collect may include:
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Personal Information: Name, email address, mailing address, phone number, and payment information (credit card number, billing address).
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Account Information: Username, password, and other account details.
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Order Information: Items purchased, purchase history, and shipping information.
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Device and Usage Information: IP address, browser type, device type, and browsing behavior (cookies, analytics data, etc.).
2. How We Use Your Information
We may use the information we collect for the following purposes:
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To Process Orders: To complete and deliver your orders, process payments, and manage your account.
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Customer Support: To respond to inquiries, provide customer support, and resolve issues.
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Marketing Communications: To send promotional emails, newsletters, and other marketing materials (you may opt out of these at any time).
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Improving Our Services: To analyze website usage and improve our products, services, and website functionality.
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Legal Compliance: To comply with applicable laws, regulations, or legal processes, such as fraud prevention or responding to government requests.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to remember your preferences, settings, and browsing history.
You can control cookie settings in your browser, but disabling cookies may limit some website functionalities.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
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Service Providers: We may share your information with third-party service providers (payment processors, shipping companies, etc.) to help us operate our business and deliver products or services.
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Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
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Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We use reasonable security measures to protect the personal information we collect. However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
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Access and Correction: You may request access to or correction of the personal information we have on file.
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Data Deletion: You may request that we delete your personal information, subject to any legal obligations.
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Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.
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Data Portability: You may request a copy of your personal information in a structured, commonly used format.
To exercise these rights, please contact us at info@medixfire.com.
7. International Transfers
If you are located outside of USA, please note that your information may be transferred to and processed in USA or other countries where our service providers are located. By using our website and services, you consent to this transfer.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.